Privacy Policy

Privacy Policy of Chaos Gates OÜ

Effective date: [28/03/2025]

At Chaos Gates OÜ, we take your privacy seriously and comply with all applicable European and Estonian data protection laws, including the General Data Protection Regulation (GDPR). This policy explains how we collect, use, and safeguard your personal data.

1. Data Controller

  • Legal Name: Chaos Gates OÜ
  • Registered in: Estonia
  • Company Registration Number: 17207484
  • Legal Address: Lõõtsa nº 5, Lasnamäe, Tallin, Harju, 11415, Estonia
  • Contact: info@chaosgates.net

2. What personal data do we collect?

Depending on how you interact with our site, we may collect:

  • Full name
  • Email address
  • IP address and browsing data
  • Billing information (if applicable)
  • User-generated content (comments, forms, uploads)
  • Social media data (if you interact via external platforms)

3. How do we collect your data?

  • Through contact or subscription forms
  • By registering for services or platforms
  • Using cookies or similar technologies
  • Via interactions on our social media or multimedia channels

4. What do we use your data for?

  • To manage and personalize your browsing experience
  • To respond to inquiries and provide customer support
  • To send newsletters or marketing communications (with prior consent)
  • To comply with legal or contractual obligations
  • To analyze and improve our services

5. Legal basis for processing

We process your data on the following lawful grounds:

  • Consent (e.g., for newsletters or analytics)
  • Contract performance (e.g., service provision)
  • Legitimate interest (e.g., site security or usability)
  • Legal obligation

6. Who do we share your data with?

We may share data with trusted third parties such as:

  • Technology providers (hosting, analytics, email marketing)
  • Integrated media platforms (e.g., YouTube, Discord)
  • Public authorities when legally required

All providers adhere to GDPR-compliant data protection standards.

7. International data transfers

If any provider is located outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.

8. Data retention periods

  • Newsletter data: until you withdraw consent
  • Form data: up to 12 months
  • Customer records: up to 5 years after the relationship ends
  • Cookies: as detailed in our Cookie Policy

9. Your rights under GDPR

You have the right to:

  • Access your personal data
  • Correct inaccurate or incomplete data
  • Request deletion of your data
  • Restrict or object to data processing
  • Request data portability
  • Withdraw your consent at any time

To exercise your rights, email us at: [insert email]

You can also file a complaint with the Estonian Data Protection Inspectorate:

Andmekaitse Inspektsioon
https://www.aki.ee

10. Changes to this policy

This policy may be updated when necessary. Any changes will be published on this page and, where appropriate, communicated to users.

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